A dedicated mailbox address with package intake — pick the tier that matches how much you ship.
| Add-On | Price | Unit | Notes |
|---|---|---|---|
| Business Surcharge | $10.00 | /month | Flat fee for business / DBA registrations using the address. Not charged on the Deluxe plan, which includes 10 business entity names. |
| Additional Recipient Name | $5.00 | /month per name | Extra authorized name on the mailbox · separate Form 1583 required per person. Deluxe includes up to 5 people. |
| Customs Concierge | 5% | of duties, $4 min | BMC pays customs duties on your behalf for packages arriving via FedEx, UPS, DHL, and other carriers, so your package isn't held up. You reimburse the advanced amount at pickup. Included automatically in the Deluxe plan. |
| Extended Hold | $2.00 | /day | Beyond the standard 15-day hold period. |
| One-Time Setup Fee | $15.00 | at signup | Covers mailbox assignment, Form 1583 processing, and onboarding — per person, for all new or renewed Form 1583. |
| Key Replacement Fee | $50.00 | per key | Charged if a mailbox key is not returned within 10 days of closing the account (mailbox agreement §2). Billed to the card on file. |
Physical mailbox + virtual mail together — ideal when you're on charter or off island for the season.
A separate product line — a physical mailbox is not required. Form 1583 required at signup.
| Service | Price | Unit | Notes |
|---|---|---|---|
| Additional Content Scan | $1.50 | /item | Overage beyond your plan allowance. |
| Check Scan & Email | $3.00 | /check | We open, photograph both sides, and email you the images — you deposit via your bank's mobile app. |
| Extended Mail Hold | $2.00 | /day | Beyond your standard plan hold period. |
| Shredding | Free | unlimited | Included in all virtual tiers. |
A service for hotels & villa properties — guests ship purchases to BMC, your concierge is notified on arrival, and pickup is secure.
| Item | Price | Unit | Billed To | Notes |
|---|---|---|---|---|
| Account Setup | $25.00 | one-time / property | Property | Covers account creation, property code assignment, and staff onboarding. |
| Package Receipt & Hold | $6.00 | /package | Property | Covers intake scan, photo log, SMS/email notification, and up to a 10-day hold. |
| Extended Hold | $2.00 | /day after 10 days | Property | Package remains secure; daily charge until pickup or return-to-sender. |
| Pickup by Concierge | Free | included | — | Authorized property staff pickup with ID log; no extra charge. |
| Direct Guest Pickup | Free | included | — | Guest shows ID matching the shipping name; BMC logs and releases. |
| Return to Sender | $5.00 | /package | Property | If unclaimed beyond the agreed hold window; postage additional if applicable. |